Frequently Asked Questions

Common questions about our Service.

Q.What is Nova Celora?

A.Nova Celora is an interactive fiction engine that uses advanced AI models to generate dynamic stories based on your choices and input.

Q.I get an error when generating a story. What should I do?

A.Generation errors can occur due to high demand, third-party AI provider limitations, or network issues. Try refreshing the page or waiting a few minutes. If the problem persists, ensure your usage limits haven't been exceeded.

Q.How does the token system work?

A.The Service uses internal tokens to measure computational resources consumed during story generation. Your balance decreases as you generate content. You can monitor your usage in your account settings.

Q.Is my story content private?

A.Yes, your stories are associated with your account and are not public unless you explicitly share them. However, content is processed by AI providers as described in our Privacy Policy.

Q.Can I get a refund?

A.Payments for tokens or subscriptions are non-refundable once the service has been consumed. Refunds are only issued for verified billing errors.

Q.How is story generation priced?

A.Pricing is transparent and based on actual usage. For a detailed breakdown of how we calculate costs and credits, please visit our Pricing Page.